Delivering irresistible service that always put our customer at the heart.
We’re all about making sure our customers’ travel experience is the best in the industry and we have a variety of airport based roles to support us in delivering this.
We work with third party handlers and our joint venture partner Delta to ensure our airport operations handle our valuable customers safety and securely and these people are central to our success.
Professionals from a variety of backgrounds and with various technical abilities make up this team. The staff have the passion and personality to be the best they can be, delivering the exceptional service we’re known for, while keeping safety as their number one priority.
We’re never complacent about what it takes to get our aircraft operating safely and punctually, while offering excellent service in true Virgin Atlantic style, in the air and on the ground. We’re always looking to improve our processes and we train staff to the highest industry standards to make sure they have the skills and ability to cope with whatever situation they’re confronted with.
We need a great team of support staff to make sure safety and security are never compromised, that our overall operation runs like clockwork and that we continuously innovate in the way we deliver service to our passengers.